Contact information
Last updated: August 4, 2026
BUSINESS INFORMATION
Legal supplier: Robert Haberstock, operating as Houndrise
Trade name: Houndrise
Business and mailing address:
1187 Potter Greens Drive NW
Edmonton, Alberta T5T 5Y6
Canada
Telephone: +1 (587) 988-5420
Email: pawhavenonlinestore@gmail.com
Website: https://houndrise.com
CUSTOMER SUPPORT
For questions about products, orders, shipping, returns, refunds, privacy, or these policies, contact us using the email address or telephone number above.
We aim to respond to email inquiries within two business days, excluding weekends and holidays.
RETURNS
Do not mail returns to the business address above without authorization. To request a return, email pawhavenonlinestore@gmail.com with your order number and reason for the request.
If the return is approved, we will provide the correct return address and instructions. The approved return address may differ from our business address because products may be fulfilled through third-party warehouses.